Audrey Sarsfield

VP | Head of Global Customer Experience ANSYS

Audrey Sarsfield is a leader in transforming the customer experience of traditional organizations and digitalization of the commercial value chain to strengthen the brand, partners, market presence, and revenue-potential of the product portfolio. As the global leader of digital and business transformation, she leads the strategic direction of maximizing the customer’s experience across marketing, sales and service engagement through change management, defining processes, leveraging data, integrating systems and redefining a digital-first culture. Audrey leverages a career of marketing experience in electronic media to shape pathways for demand generation and closed loop marketing while evolving and redefining commercial roles. Audrey’s experience in turning insights to actions and building effective, repeatable processes includes B2C, B2B, and B2B2C companies like ANSYS, Danaher, Siemens, Canon, QVC, and AOL.