November 9 - 11, 2026
Grand Hyatt Atlanta in Buckhead, GA
A people-focused and results-driven leader in Customer Experience (CX), Operations and Supply Chain, with over 20 years of leadership experience. Lee has developed and led successful, award winning global CX programs and strategies for Fortune 500 companies, leveraging a passion for people, practicality, data science and innovation to drive truly best-in-class performance and customer experiences.
A US Army officer combat Veteran, driven by the desire to make a meaningful impact through purposeful leadership and transformative ideas. Lee holds an MBA, MPA and a bachelor’s degree from top-tier universities with additional certifications in Change Management, Training Development, and Lean practices.
Check out the incredible speaker line-up to see who will be joining Lee.
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