B2B Online Miami 2019

November 11 - 13, 2019

JW Marriott Marquis Miami, FL

Lindsey Riner, Vice President, Web Marketing and Development at Acuity Brands
Acuity Brands Logo

Lindsey Riner

Vice President, Web Marketing and Development
Acuity Brands

Check out the incredible speaker line-up to see who will be joining Lindsey.

Download The Latest Agenda

Monday: November 11, 2009: Customer Driven Innovation And Transformation

Monday, November 11th, 2019

3:05 PM Panel Discussion Remix: Enabling Your Customers With The Online Tools They Need To Support Their Buying Journey

B2B companies want to get the right customer to the right place on their website, but this can be a challenge when their portfolios and offerings are wide and varied. In this session, Lindsey Riner from Acuity Brands, Steve Nghe from Kloeckner Metals, and others will talk about understanding what your customers are looking for on your site and how to to assist them in their buying journey to convert. 

• Building a roadmap to better understand customer behavior and eliminate any gaps in their website experience
• Understanding how search capabilities facilitate your customer’s buying journey
• Creating a website that meets your customers’ needs and expectations
• Adding features to your website that will give your customers a seamless buying experience

Tuesday, November 12, 2019 Strategies To Engage Today’s B2B Customer

Tuesday, November 12th, 2019

4:55 PM Panel Discussion – Meeting Your Individual Customers’ Needs: Crafting Personalized Website Experiences

As customer expectations change rapidly due to the influence of B2C experiences, B2B companies have to find ways to deliver personalization that is relevant to every single customer that visits their site. Not doing this put companies at risk for losing customers. This session will take a close look at providing transformative personalized  experiences. We’ll talk about:

• Recognizing your buyer personas to deliver the messaging that will persuade them to shop on your site 
• Using personalization to streamlining the buying journey for each customer that visits your site 
• Identifying the kind of personalization that works best for your site and determining the best places for that content 
• Aligning your products and brands to the right customer segments to increase revenue