B2B Online Atlanta 2026
November 9 - 11, 2026
Grand Hyatt Atlanta in Buckhead, GA
Amy Steele
VP, Customer Experience NexaMotion GroupDay 3
11:30 AM Interactive Panel Discussion: The Customer Already Told You. Were You Listening? Making Buying Seamless & Easy (And What to Do When it’s Not)
*Attendees will have an opportunity to ask questions in real-time, creating a highly interactive learning experience.
Your customers are leaving signals everywhere, in their orders, their drop-offs, their support tickets, their silence. The B2B companies pulling away from the pack to take the lead right now are not the ones spending the most on experience. They are the ones who built the discipline to actually hear what their data is saying and act on it fast. This session is a direct challenge to every leader in the room to close the gap between what their customers are telling them and what their organization is doing about it.
- Why most B2B companies are data-rich and insight-poor, and the structural reasons that gap persists.
- How to build a feedback loop that actually changes decisions, not just dashboards.
- What customer-obsessed B2B leaders do differently that their competitors have not figured out yet.
Check out the incredible speaker line-up to see who will be joining Amy.
Download The Latest Agenda