Andy Hoar

Every B2B leader is quietly placing a bet on how much of the customer relationship goes to AI and how much stays human. This session puts that bet out in the open.

Forget the polished panel. This is an unscripted, rapid-fire conversation with practitioners from across manufacturing and distribution. The moderators will throw out tough questions and bold takes, and the speakers will say what they actually think. Expect real examples, honest disagreement, and a few opinions that might make the room uncomfortable.

The audience is part of it too. Jump in with a question, challenge a take, or add what you're seeing at your own company.