B2B Online Miami 2019

November 11 - 13, 2019

JW Marriott Marquis Miami, FL

David Spindler, Global Vice President, eBusiness at Tech Data
Tech Data Logo

David Spindler

Global Vice President, eBusiness
Tech Data

Check out the incredible speaker line-up to see who will be joining David.

Download The Latest Agenda

Day 2

Tuesday, November 12th, 2019

8:40 AM Keynote Town Hall - Getting A 360 View Of Your Customer To Garner Business Insights

Many organizations are working with siloed systems that have different sets of customer data. How can you understand how your customers are interacting with your organization when all of their information – their business goals, what they’re searching for on your site, what they’re buying, what kind of content they’re engaging with – lives in different places? In this session we’ll talk about the benefits of bringing in all of this customer data to one place in order to make decisions that are actionable for your business.

• Understanding how to get a single view of your customer by consolidating their behavior on your social channels, website, and with your sales force 
• Looking at cost effective ways to achieve a 360 view of your customers 
• Reviewing the best tools and solutions available for data aggregation and management 
• Getting a holistic look at your customer to identify the areas of your business that need to be changed, and making those changes