B2B Online Miami 2019

November 11 - 13, 2019

JW Marriott Marquis Miami, FL

Nate Barad, Product Marketer & Strategist at Episerver
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Nate Barad

Product Marketer & Strategist

Check out the incredible speaker line-up to see who will be joining Nate.

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Monday: November 11, 2009: Customer Driven Innovation And Transformation

Monday, November 11th, 2019

11:05 AM Keynote Case Study - Optimize Every Second, Every Time

If all of our business operations are not digital yet, they are about to be. This means we can progress our customers and our staff by looking at each interaction we have, often human ones, and how we perform them digitally. Digital also helps your teams by knowing each customer, providing self-service, and automation to identify which customers need outreach.Spend a few minutes learning how organizations like you have strategized, won and failed, on evolving B2B digital engagement.