Ronald Gaines

Ronald Gaines is an inspiring thought leader and dedicated mentor with a proven track record of transforming businesses through innovative strategies, cutting-edge marketing technologies, and data-driven insights. Ron has been the go-to expert for businesses looking to unlock their full potential in the digital landscape and provide exceptional customer experiences that drive success.

As a digital operations and digital customer experience leader, highly experienced in the areas of digital transformation, CX, digital marketing, and marketing automation, Ronald has consistently demonstrated his ability to elevate customer experiences and drive growth across various industries. Currently, Ronald serves as the Senior Manager of Marketing Technology Operations at Sunbelt Rentals. His role focuses on developing the people, processes, data and technologies that optimize automated lead management processes, maximize campaign effectiveness, and ensures data-driven decision-making.

Ronald brings a wealth of knowledge and practical experience to the panel discussion on "Data-Driven Ideas To Develop Your Business & Keep Your Customers." If you catch up with him during B2B Online 2023, engage him for valuable insights on leveraging data, technology, and customer-centric strategies to enhance digital customer experiences, improve operational performance, and drive business growth.