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B2B Online Blog » B2B Case Studies

At B2B Online, we love giving away plenty of free content, so you can always keep up with the latest developments in the industry. Below we have a few of our most popular research briefs and case studies.

How Thermo Fisher Scientific Expanded its eCommerce Offering

You can hear Thermo Fisher Scientific's Vice President of Global Market Development Stephanie Pike speak at B2B Online, taking place this November at the JW Marriott Marquis Miami, FL.

Digital Transformation Starts With Leadership

In order to develop digital capabilities across the organization it takes a commitment by leadership to modernize the structure, by using a hybrid model that both upskills existing associates, while engaging external experts. Diversifying talent provides the ability to scale and stay the course to drive market goals

Avnet Is Working with BitPay to Add Bitcoin Payment for Its Customers

In 2017 bitcoin plummet through the floor, leaving many commentators to speculate that the cryptocurrency was coming to an end and the bitcoin bubble had finally popped. However, while the consumer market turned its back on the digital currency, there is an emerging trend in the B2B sector.

How Turtle & Hughes Launched a B2B Ecommerce Platform in 4 Months

As consumers have grown used to seamless, Amazon-like personal shopping experiences, expectations are raised for B2B brands to create ecommerce buying experiences that match up. After all, B2B buyers are consumers, too .

W.W. Grainger's eCommerce Strategy To Compete With Amazon Business

The launch of Amazon business is forcing W.W. Grainger – whose global sales amounted to $11.2 billion in 2018 – to revamp its online strategy to keep up

How MSC Is Helping Customers Streamline Inventory Management

To excel at B2B ecommerce, manufacturers and suppliers need to innovate - to make customer experiences seamless and convenient, to get products in the hands of customers quicker, and to provide services that help customers better manage their operations and their spend.

Here's Why B2B eCommerce Buyers Are Demanding Automation

B2B sellers are expected to innovate to win new business and maintain their existing customer base, and building an online version of your B2B catalog isn’t enough: many buyers also demand automation fueled by integration with their eprocurement, ERP, CRM, and inventory systems.

Developing Marketplace Strategies to Best Serve the Customer

Driven by the convenience and seamlessness of the B2C shopping experience, more and more B2B buyers are now demanding a comparable business shopping experience as well. As such, there is a growing digitalization of the B2B customer journey, rendering B2B marketplaces more and more relevant as time goes by.

Here's How to Create Personalized, Customer Focused Content

Personalized content is all about making your prospect feel special. How can you create that personalized feeling with your content marketing? Well, there are a few different methods.

Developing Online Strategies to Attract and Retain New Customers

There are massive opportunities in the world of B2B ecommerce. Let's consider what it takes for B2B organizations to attract and retain customers in today's increasingly digital landscape.

Implementing A Customer-Centric B2B Omnichannel Strategy

The traditional B2B sales cycle is changing - from one based on time-consuming in-person interactions with sales reps to a streamlined, convenient process with a consumer-grade customer experience that stretches across both offline and online channels.

Transforming Digitally to Meet the Needs of Today's B2B Customer

Digital transformation is redefining how B2B businesses connect with their customers. It's reshaping business models, changing the way value is delivered, and how sales are made. Digital is the future - B2B organizations need to embrace digital transformation and make it a strategic priority.

Here's How Hewlett Packard is Using B2C Techniques to Build a Classic B2B Strategy

B2B and B2C marketing strategies are often quite different. However, Hewlett Packard (HP) is bucking the trend with an innovative B2B multichannel marketing strategy.

Here's How SupplyHouse.com is Using Content Marketing to Create an Award Winning B2B Strategy

Content marketing is the cornerstone of any modern company's strategy, and SupplyHouse.com is plumbing new depths with theirs.

Here's How North Coast Electric and B2X Partners are Building a Community of B2B Success Stories

You can't afford to customize your e-commerce platform until you know what you should be customizing according to your expected return on investment.

Here's How Elevate and PURE are Using Their Digital Presence to Battle 'Greenwashing' in the B2B Packaging and Labelling Industry

Elevate & PURE are using their digital presence to fight back against 'Greenwashing', when companies make misleading claims about the sustainability or eco-friendliness of their products or packaging.

Here's How GE is Using IoT and AI to Lift Inspection Services into the Stratosphere

When it comes to industrial inspections, the minutest attention to detail could make all the difference.

Tema Frank Explores Digital Marketing and the Customer Experience

We get her thoughts on the changing digital world and customer experience model, and what that means for the future of B2B.